Privacy Policy

1. The law we follow

We handle personal data in accordance with the Data Protection and Privacy Act, Cap. 97, and the Data Protection and Privacy Regulations, 2021, of Uganda. The Personal Data Protection Office (PDPO), under the National Information Technology Authority Uganda (NITA-U), regulates these laws.

As required by law, Children's Den is registered with the Personal Data Protection Office as a collector and controller of personal data. Our registration details are available on request.

2. Who is responsible for your data

The data controller is Children's Den Inclusive Nursery & Primary School, Bubuli Road, Mpala, Katabi Town Council, Wakiso District, Entebbe, Uganda, P.O. Box 29752, Kampala.

If you have any question about this policy or about your personal data, please contact our office on +256705169902 or by email at densch2021@gmail.com.

3. The personal data we collect

This website does not have any sign-up, login or online forms, so it does not collect personal data from you directly through the pages you browse. We collect personal data in the following ways:

• When you contact us. If you reach us by WhatsApp, telephone or email, we receive your name, your contact details and whatever information you choose to share in your message.
• When you apply for a place. Our admission form (completed offline) collects information about the child (name, sex, date of birth, nationality, place of residence, religion, class applied for and previous school), about parents or guardians and next of kin (names, addresses, occupations and contact details), and about the child's health, including any health conditions, allergies or dietary needs.
• Technical information. Our website host keeps standard server records, such as the internet protocol (IP) address and basic browser information, which help keep the website secure and working. We do not use these to identify individual visitors.
• Photographs. We publish photographs of school life, including pupils and staff, where we have the necessary consent (see section 8).

4. Special and children's data

Some of the information we hold is special personal data under Ugandan law, in particular information about a child's health and religion. We only collect and use this information where the law allows and, where required, with explicit consent, so that we can care for and educate each child properly.

We collect and use children's personal data only with the prior consent of a parent or guardian, except where the law requires or permits otherwise. Protecting children is at the heart of everything we do.

5. How and why we use personal data

We use personal data to:

• consider and process applications for admission
• educate, care for and safeguard our pupils, including meeting health and dietary needs
• communicate with parents and guardians
• run the school safely and effectively, including boarding and day facilities
• meet our legal, regulatory and reporting obligations
• respond to enquiries you send us

6. Our lawful basis

Depending on the situation, we rely on the consent you or a parent or guardian have given, on our need to meet legal obligations, and on the legitimate functions of running an inclusive nursery and primary school. Where we rely on consent, you may withdraw it at any time by contacting us, although this will not affect anything we have already done lawfully.

7. Cookies and similar technologies

We have built this website to be light and privacy respecting. By default it does not use advertising or tracking cookies, and it does not run third party analytics.

Some pages can load content from other organisations only when you choose to. For example, our Contact page shows a map that loads from Google Maps only after you click to load it. When you do, Google may receive your IP address and set its own cookies, under Google's privacy policy. We deliver our photographs through Cloudinary, a content delivery service, which receives the IP address of your device in order to send you the images.

8. Photographs on this website

We are proud to show the life of our school. We publish photographs of pupils and staff where we have appropriate consent. If you are a parent or guardian and you would like a photograph of your child removed, please contact us and we will act promptly.

9. Who we share personal data with

We do not sell personal data. We share it only where necessary, for example with:

• our website and image hosting providers, who store and deliver the website and its photographs on our behalf
• Google Maps, if you choose to load the map on our Contact page
• WhatsApp, telephone and email providers, if you choose to contact us through them
• government bodies, regulators or authorities where the law requires us to do so

10. Transfers outside Uganda

Some of the service providers we use, such as our image delivery and messaging providers, may store or process data on servers outside Uganda. Where this happens, we take steps consistent with Section 19 of the Data Protection and Privacy Act, relying on adequate protection in the receiving country or on your consent.

11. How long we keep personal data

We keep personal data only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. Pupil records are kept in line with our obligations as a school. When data is no longer needed, we delete or securely dispose of it.

12. Keeping personal data secure

We take appropriate organisational and technical measures to protect personal data against loss, misuse and unauthorised access, as required by Section 20 of the Data Protection and Privacy Act. If a data breach occurs that we are required to report, we will notify the Personal Data Protection Office, and affected individuals where appropriate.

13. Your rights

Under the Data Protection and Privacy Act you have the right to:

• ask whether we hold personal data about you and request access to it
• ask us to correct personal data that is inaccurate or out of date
• ask us to delete personal data where there is no good reason for us to keep it
• object to or ask us to stop certain processing, including any direct marketing
• withdraw a consent you have given
• complain to the Personal Data Protection Office

14. How to exercise your rights or complain

To exercise any of these rights, please contact us on +256705169902 or at densch2021@gmail.com. We will respond as soon as we reasonably can.

If you are not satisfied with our response, you may complain to the Personal Data Protection Office of Uganda through its website at pdpo.go.ug.

15. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. This version is effective from June 2026.